FAQ — Home Cleaning Services Dexter MI | Welcome Home

Question 1

How do I book a cleaning?

Accepted Answer

Booking is easy — just fill out the contact form on our website, call us at 734-424-9946, or email us at whdcllc@aol.com. We'll get back to you promptly to confirm your appointment and answer any questions.

Question 2

What areas do you serve?

Accepted Answer

We proudly serve Dexter MI, Chelsea MI, Ann Arbor MI, Manchester MI, and all communities within a 20-mile radius of Dexter. Not sure if you're in our service area? Give us a call and we'll let you know.

Question 3

How long have you been in business?

Accepted Answer

Welcome Home has been serving the Dexter MI community for over 25 years. Our long-standing reputation is built on trust, reliability, and consistently exceptional results.

Question 4

What types of cleaning services do you offer?

Accepted Answer

We offer a full range of home cleaning services including regular (weekly or bi-weekly) cleaning, one-time deep cleaning, move-in/move-out cleaning, kitchen and bathroom detailing, post-construction cleanup, and fully customizable cleaning plans tailored to your specific needs and budget.

Question 5

What is the difference between regular cleaning and a one-time deep cleaning?

Accepted Answer

Regular cleaning covers the essential maintenance tasks — vacuuming, mopping, dusting, wiping surfaces, and cleaning bathrooms and kitchens. A one-time deep cleaning goes much further, tackling areas that don't get attention every visit: inside appliances, behind furniture, grout lines, baseboards, window sills, and more. And unlike regular service, the deep clean requires no recurring commitment — you book it once and that's it.

Question 6

Do you offer move-in and move-out cleaning?

Accepted Answer

Yes! Our move-in/move-out cleaning is a comprehensive top-to-bottom service designed to leave a property spotless for new occupants or to help you get your security deposit back. We clean every room thoroughly, including inside cabinets, appliances, and closets.

Question 7

Can I customize my cleaning plan?

Accepted Answer

Absolutely. We understand every home and family is different. We'll work with you to build a cleaning plan that fits your schedule, priorities, and budget — whether that means focusing on certain rooms, skipping others, or adjusting frequency.

Question 8

How do I schedule a cleaning?

Accepted Answer

You can schedule by calling us at 734-424-9946, emailing whdcllc@aol.com, or submitting the contact form on our website. We'll confirm your appointment and send a reminder before your scheduled cleaning.

Question 9

What are your business hours?

Accepted Answer

We operate Monday through Friday, 7:00 am to 4:00 pm. We are closed on major holidays. For urgent requests or questions outside of business hours, feel free to leave a message and we'll respond the next business day.

Question 10

How is pricing determined?

Accepted Answer

Pricing depends on the size of your home, the type of cleaning requested, and the frequency of service. We offer competitive rates and will always provide a clear, upfront quote before any work begins — no hidden fees or surprises.

Question 11

Are your cleaners trustworthy and background-checked?

Accepted Answer

Yes. Our staff is carefully selected for their professionalism, reliability, and character. We take great pride in sending friendly, knowledgeable, and trustworthy team members into your home. Your comfort and security are our top priority.

Question 12

Do I need to be home during the cleaning?

Accepted Answer

Not at all. Many of our clients provide us with access to their home and go about their day. We're fully trusted by our long-term customers to clean while they're at work or running errands. We'll always lock up securely when we leave.

Question 13

What if I'm not satisfied with my cleaning?

Accepted Answer

Your satisfaction is 100% guaranteed. If something doesn't meet your expectations, let us know within 24 hours and we'll make it right — no questions asked. We maintain constant communication with our clients to ensure every visit exceeds expectations.

Question 14

Do you bring your own cleaning supplies and equipment?

Accepted Answer

Yes, we arrive fully equipped with professional-grade cleaning supplies and equipment. If you have a preference for specific products (such as fragrance-free or eco-friendly options), just let us know and we'll do our best to accommodate.

Frequently Asked Questions

Getting Started

Our Services

Scheduling & Pricing

Trust & Safety

Still Have Questions?